[flexslider] Live Chat Support Customer support or live chat outsourcing can help you grow your business and save money. Customer care is always essential, and in some cases it can be the deciding factor for potential customers. With TalkAgent Live Custo
Spending around $150,000- 200,000 a year hiring enough staff to cover a single-body 24-hour live chat roster is probably out of the question. But co-opting staff from other roles in your startup isn’t a good idea either. What exactlyislive chat? Live chat is a SaaS facility that ...
Hiring live chat agents: The best tips and tricks to do it the right way! That’s how you put up a powerful knowledge base for your customers! Here’s why you actually need a live chat service for your website SMS customer support blunders small businesses need to avoid asap! Great ...
Hiring live chat agents is so simple! Do you feel the same? If yes, then you are mistaken! Choosing a live chat agent for your company is not just putting a candidate through a writing test and a typing test. It’s a lot more than that! That’s because your live chat agents repres...
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Unsurprisingly, a Customer Success Manager must be an excellent verbal and written communicator. Talking with people should be a great pleasure for them. Otherwise, they will be tired of their jobs, which will resonate with customers. However, if someone is not a people person but is always wi...
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You can now style the live chat window and see your changes applied in real time. To start, you can choose a theme for the maximized window and the minimized chat window. Simply click on ‘Appearance’ to expand this section, and then click on the different themes to preview how they wi...
becauseone person can effectively manage a dozen or more 'chats' at one time.You enlarge your customer service footprint without hiring more employees. Many of the questions people ask are the same and you can even have lists of answers that you can copy and paste into chat windows as ...
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