Some cases are difficult to solve via chat. Sometimes customers prefers to schedule a call and show the problem on their screen instead of describing it. With the Zoom for LiveChat integration, you can easily create and share a meeting link right in the Agent App while chatting with your cu...
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How to Live Stream on Zoom with Dacast Let’s take a look at how tolive stream a Zoom virtual meeting via Dacast. Please note that this tutorial requires you to have a Zoom Pro, Business, Education, or Enterprise account to access the “Custom Live Streaming Service” Zoom feature. Step ...
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The native Tickets feature will be sunsetted based on the following schedule: Starter plan: January 6, 2025 TeamandBusinessplans: January 15, 2025 Enterpriseandcustom deals: January 31, 2025 Learn more If your team relies heavily on tickets and asynchronous communication in your everyday work, ...
Social Intents is a versatile live chat solution built for social teams. It’s not quite as feature-rich as customer support-oriented chat solutions, which makes Social Intents stand out. Colleges, government organizations, and clubs can use Social Intents to create a natural channel for commun...
Luckily, live chat software can help pick up the slack. When customers have access to a live chat feature, they can get help instantly. This can reduce cart abandonment, boost the user experience, and increase sales on your site. If you’re looking for the best live chat software, you’...
In Zoom, live captions are available now for Otter customers paying for a Business plan, as well as for Zoom Pro customers. Artificial Intelligence Google's new AI tool could be your new favorite learning aid - and it's free The best open-source AI models: All your free-to-use...
A unique feature of Smartsupp is its live chat with video recording. It integrates with platforms like WordPress and Shopify and you can track the impact of your chat conversations with Google Analytics. With the live video recording, sales reps can see the movement of each visitor on your web...