1. Add Chat to Any Website with a Line of Code# Step 1: Create yourfree accounton JivoChat: As soon as you have an admin account, you will have access to the control panel. Step 2: Enter the admin name and the name of the website where the live chat will be installed. You can...
Plus, it integrates with popular messaging apps like Facebook Messenger and WhatsApp to ensure your users can communicate on the most convenient platform for them. But since it comes with a chat history feature, you can move the chat to another platform, such as from Facebook Messenger to Wh...
Follow these steps to add live chat to your website and learn the best practices you should implement in your customer service efforts.
Before you implement the live chat widget on your site, giving some thought to the execution process will be worthwhile. Here are some best practices with which you can ensure the feature is well-optimised for your e-commerce customers. 1. Placement of live chat window on the ...
2. Target - decide where the live chat should appear On theTargettab, you can decide where the live chat widget will appear on your website pages. You can display the live chat widget when a visitor is on a specific page URL, or based on known information about your visitors. You can...
Pre Chat Form tab Click on the "Pre Chat Form" tab. With this, you can collect information about your customers as soon as they enter your live chat window/website widget. You can use this to collect name, e-mail address, and more before beginning the chat. The fields as seen ...
How Live Chat Can Improve Your Business With more and more customers making the switch to online buying, investing in a live chat feature for your business has never been more vital. Here are 11 essential advantages of implementing a live chat system onto your company website(s): ...
With LiveChat software, you can use a pre-chat form to gain useful information about the customer and the case even before a chat starts. And a post-chat form to help you get feedback on your services. Design your online surveys today and find out who your customers are!
It’s the standout feature that will influence your website visitors to pick you over your competitors. Continue reading“Boost Travel Business With Live Chat” Posted on January 13, 2025 Want your Potential Customers to opt for your brand? Read on! Irrespective of their size, most of the ...
Thank you for reading our blog, Kathy. I’m glad to hear it is useful to you in your work. I hope your customers will enjoy the live chat feature on your website. michellesays: August 29, 2016 at 8:10 pm Thank you, I really learned a lot from this and probably will use some ...