You can also measure and improve chat performance with reports and chatbot ratings.The software’s chatbots can answer common questions, collect leads, and automate tasks. I believe it’s one of those live chat apps that can help you boost customer engagement and improve sales....
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“From a service perspective, chat is a great tool,” continues Now Interact’s Paul Ives, “it reduces cost-to-serve; can help solve low level customer service issues; negates the need to wait in the dreaded telephone IVR queue (interactive voice response), and you the customer get what...
Provide Support live chat is cost effective for travel agencies of all sizes. With the cost of a typical customer telephone call averaging $5, Provide Support will help to cut your monthly toll free and telephone costs. Fewer operators will be needed to answer calls. Instant online support mea...
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Live chat is a modern digital contact channel that allows you to connect with your website visitors online, assist them exactly when they need help and increase your conversion rate. But how do you add chat to your website? You will receive an individual widget code from your live chat ...
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