Why LiveChatAgent.com Frequently Asked Questions Pricing Start now Category: live chat agents Posted on February 8, 2025 Live chat allows you to multi task. Today the customers expectation are touching new heights. The business are providing customer support by all means like phone email which ...
GreetingA welcome message to initiate the chat. It’s customizeable. Assistance NeededVisitor shares basic details of what the assistance is required for. Name of VisitorAgent gets visitor’s first and last name. Location/RegionConfirmation of location in order to determine if it falls within the...
Live chat is the most loved customer support tool The live chat option has become the most adored for any type of businesses. Live chat may be used to provide support or simply to answer questions from potential customers. What ever the reason may be for using live chat, it increases both...
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on your home page with one click Preview Live chat softwarewith AI Automate Resolve up to 80% of cases with AI With faster resolutions and more customers served using AI chatbots, you will take the heat off your support agents, allowing them to devote more time to solving complex customer ...
As a Sales Chat Agent, you would be chatting with existing and/or non-existing customers of one of the top telecommunications companies in the nation. You would consult these customers and assist them in trying to see which products are offered that would benefit them. ...
Handling multiple businesses with LiveChat? Bulletproof your setup with audits, training sessions, health checks and other professional services.Agent priority in a group Set agent priority to decide who should get chats first in a group. There are two settings:...
AI chatbots are perfect for identifying serious leads by asking key questions about the visitor’s needs. Based on their responses, the bot can either provide relevant information or hand the chat off to a live agent. Example:A chatbot might ask, “Are you interested in [Product A] or [...
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Apple Business Chat Unlimited chats and websites Chat widget mobile version Callback Integration with email Hotkeys Desktop, mobile and browser agent apps Simultaneous login on PC and mobile device Basic stats on chats and agents’ activity