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Templin said Lexus dealers in the U.S. now must redouble efforts to increase customer satisfaction beyond the upscale waiting rooms, loaner cars, latte bars and flat-screen TVs in which they’ve invested. He declined to say what exactly that might look like. “I will tell you this: the ...
In the pre-internet days you had to scan Sunday newspapers and drive from dealer to dealer to get the best pricing. Since there was no internet finding the invoice prie was more difficult. Dealers were making thousands per each new car sold at that point. now with TrueCar, Costco, and Ed...
A single consumer complaint launches a special service campaign, earning the brand recognition as the new standard in personalized service 1990 Out of thousands of parties interested in a Lexus franchise, only 121 top-notch dealers are selected for Lexus’ first year of business 1991 Lexus introduce...
"As the compact luxury SUV market continues to grow, building the NX in North America allows us to better serve our customers and dealers,” North America CEO Jim Lentz said at an event attended by Prime Minister Justin Trudeau and other government officials. ...
The Lexus dealers in my area in Kansas City seem to be completely unresponsive and borderline unethical. When you talk to them, they do not seem interested in your needs and seem t be only concerned with selling their products for the highest prices they can which in my opinion is not a...
Of course, I am a DIY guy, you folks go to dealers and such.. I have MY opinion on this and it didn't fail me so far. I even reset my MM to 6 000 miles on wife's 350. So it annoys us less.
AIM VASSER SULLIVAN will operate from the current AIM facilities in Woodbridge, Ontario, Canada and a newly established U.S.-based race facility located in Charlotte, North Carolina. The team will announce its 2019 driver line-ups in the coming weeks. ...
Great, thanks for the info! Dealers always like to rip people off for some reason. Reply 0 Apr 27, 2014 | 01:16 PM Share #6 lester123 Pit Crew Joined:Aug 2013 Posts:132 Likes:5 From:FL How often is it recommended to change the battery?
I saw the beige interior demo car at the dealers and already it had a few scuff marks that is quite noticeable. Any thoughts or advice appreciated. :-) Cheers .. Almost 30 years of driving, I have had all possible combo color and texture leather and fabrics. My boys are now 10 and ...