-while off, press the emergency reset hole located at the bottom panel, see page 8 of the user guide-power it onTest and observe.Let me know what happens when you shut it down.Regards, Lorenzo_Lenovo We're here to help troubleshoot and investigate your issue, but know that you c...
Reconnect the power adapter (and battery if removed) and try turning on the laptop again. Use the Emergency Reset Hole: Some ThinkPad models have an emergency reset hole. Check the bottom of your laptop for a small pinhole. Use a paperclip to gently press and hol...
I tried all the troubleshoots available and made a power drain through the emergency-reset hole but the issue was not resolved. what can I do to solve this problem? Screenshot 2023-10-26 230157.pngScreenshot 2023-10-26 231015.pngScreenshot 2023-10-26 230613.pngScreenshot 2023-1...
Try powering off the laptop, then press the emergency reset hole located at the bottom panel, see page 6 of the user guide.Turn it on, reload the BIOS default settings and observe.Let me know what happens. Regards, Lorenzo_Lenovo We're here to help troubleshoot and investigate your...
While in off state, press the emergency reset hole located at the bottom panel, see page 9 of the user guide.Power it on and test both the speakers and headphones.Let me know what happens. Regards, Lorenzo_Lenovo We're here to help troubleshoot and investigate yo...
-install all applicable updates from thesupport sitemanually, once done fully shutdown the machine -while off, press the emergency reset hole located at the bottom panel, see page 9 of theuser guide -connect the external monitor via USB-C. Ensure that the USB-C ca...
Can you try turning on the laptop and press the emergency reset hole to see if it helps. Reset hole is located at the bottom panel, see page 6 of theuser guide. If issue persists, then I would suggest that you reach out to thetech support teamor to the authorizedservi...
Hello Xynz_, Welcome to Lenovo Community I understand that your ThinkPad L380 won't turn on. Are you still using the same original battery and AC adapter charger? Kindly try removing all external peripherals then press the emergency reset hole one more time. ...
-while off, press the emergency reset hole located at the bottom panel, see page 6 of theuser guide. Observe if the machine boots up Update us how it goes. Regards, Lorenzo_Lenovo We're here to help troubleshoot and investigate your issue, but know that you can always open a warranty...
While off, press the emergency reset hole located at the bottom panel, see page 8 of theuser guide. Power on the machine and rundiagnostics. Observe and update us how it goes. Regards, Lorenzo_Lenovo We're here to help troubleshoot and investigate your issue, but k...