LEAN SIX SIGMA FOR SERVICE: SEEING SERVICES THROUGH YOUR CUSTOMER`S EYESGEORGE MICHAELGEORGE MICHAELGEORGE MICHAELGEORGE MICHAELGEORGE MICHAEL
出版年:2003-06-27 页数:300 定价:USD 34.95 装帧:Hardcover ISBN:9780071418218 豆瓣评分 评价人数不足 评价: 写笔记 写书评 加入购书单 分享到 推荐 内容简介· ··· "How do I apply Lean Six Sigma in my service organization?" This is a question many executives and managers are asking. With al...
Lean Six Sigma Building an Improvement Culture with Lean Six Sigma What are your greatest business challenges? For many these include a need to reduce costs, increase customer satisfaction, improve process efficiencies, decrease risk, develop resilience and grow at the same time. If the above ...
Lean Six Sigma for Service How to Use Lean Speed and Six SigmaQuality to Improve Services and Transactions Michael L. George MCGRAW-HILLNew York Chicago San Francisco Lisbon London Madrid关键词:Six Sigma Logistics Lean production Manufacturing Service industries Performance ...
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Lean Six Sigma andBusiness Process Management (BPM)are two approaches to a common goal, empowering companies with continuous Business Process Improvement. When coupled together, they result in a lean enterprise solution that helps your company not only become more efficient and effective, but ultimatel...
This study intend to develop a readiness index that rates organizational readiness to realize the success factors of implementing Lean Six Sigma model. The study focus mainly on five factors including employee training, managerial involvement and commitment, clear linkage of Six Sigma to customer-facing...
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Toyota production system和之后发展而来的lean six sigma foundation的主要关注点: - Define customer values - Identify the value stream for customer needs and desires (Customer-Centric) - Identify waste in the process - Creation of continuous process flow ...