Poorlisteningskills Useofjargon Distractions 99 ExEx..9.29.2TheLeaderasCommunicationTheLeaderasCommunication ChampionChampion Internaland external sources Strategic Conversation Openclimate Listening Discernment Dialogue PurposeDirected Directattentionto vision/values,desired outcomes;use persuasion Methods Userich...
Goodsummaryofhowcommunicationskills…andsoundcommunicationsystems…establishthefoundationfororganisationaleffectivenessSkillsandtechniquesidentifiedinthisspotlightcanbelearnt 4 Introduction Effectivecommunicationskillsarecritical‘Transferofunderstandingandmeaningtoothers’Inthischapter:CoreTeam...
Summary Good leaders are good communicators Communication skills include: Effective expression Active listening Assertiveness Feedback Key issue is congruence of message Know your audience
Social characteristics These traits are related to the ability to be sociable, communication skills and ability to get along with others. Personality Personality traits are associated with the individual’s character. Effective leaders usually exhibit an out-going, aggressive personality. Cont… Traits ...
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(3)Leadership Styles There are four categories of situational leadership styles, their introduction and explanations are as follows: S1: High directive-low supportive style, which belongs to directing style and represents that leaders pay more attention to communication on the details of job tasks ...
SKILLS (Aloof, Uncooperative) 建立关系的技巧贫乏(超然,不合作) LACK OF OPENNESS TO NEW IDEAS 面对新思路缺乏开放性 LACK OF ACCOUNTABILITY 缺乏责任 LACK OF INITIATIVE 缺乏主动性 BEING PERCEIVED AS INEFFECTIVE 被视为无效 ACTING IRRESPONSIBLY 行动不负责任 COMMUNICATION MODEL 通讯模型 MESSAGE, ENCODED 信息...
Creating trust is key. This process takes time and requires ongoing open communication. What Makes a Mentor-Protégé Relationship Successful? Active listening is two way communication, paying attention and being engaged. Involves active seeing, being aware of body language cues. ...
领导与沟通(英文版)LEADERSHIP and COMMUNICATION LEADERSHIP and COMMUNICATION At some point, each of us will be called upon to exercise leadership. Who is a Leader? “A leader is someone who has followers” Peter Drucker Some Preliminary Thoughts 1. Leadership became a subject of intense research ...
第二章 Leadership.ppt,5.3.4 Types of power 3.2 type of power Coercive power(强制权) This is the power to force someone to de something against their will. It is often physical. Although other threats may be used. Reward power(报酬权) This is the ability