Outage Center Outage Map Get more information on power outages and estimated restoration times. Outage App Download the BWL mobile app, available on the Apple and Google Play stores. Alerts There are no active alerts right now. Report Emergencies Power outage or downed line: 866-710-8222...
Outage Center Mobile App BWL Outage Center Mobile App Be prepared in case the power goes out. Easily report your electrical outage and check on an estimated restoration time with the touch of a button. Download the App Search “Lansing BWL” in your app store to find the free BWL Outa...
Outage Center Outage Credit Outage Credit Outage Credit Explore This Section Outage Credit Eligibility BWL customers who experience an electric outage solely attributable to BWL-owned equipment for 120 consecutive hours (five days) or more can apply for a $25 extended outage credit. ...
Update Your Customer Info Keep Us Updated For Outage Reporting Make sure your information is updated in our system for outage reporting verification. This will ensure your phone number is recognized when you call our outage line,(877) 295-5001. Please fill out and submit the information below....
the bond offering for the $500 million Delta Energy Park that replaced BWL’s coal-fired power station and served as executive sponsor for the $70M BSmart corporate technology program which added advanced metering, customer information system, GIS, and advanced distribution/outage management system....
Haco Customer Service Center The Haco Customer Service Center offers customers options to pay their bill via kiosk, drop box, or in-person in the lobby. Haco is also home base for nearly 200 BWL employees. Belle River Plant Through our membership in the Michigan Public Power Agency, the BWL...
Outage Center Toggle submenu Customers Toggle submenu Community Toggle submenu About BWL Toggle submenu Breadcrumb Home Customers Pay Bill Pay Bill Pay Bill Ways to Pay Pay Online Pay by Mail Pay by Phone Pay in Person Pay Online BWL's Customer Self-Service (CSS) Portal is the quick...
Outage Center Toggle submenu Customers Toggle submenu Community Toggle submenu About BWL Toggle submenu Breadcrumb Home Community Falcon Cam Falcon Cam Falcon Cam The Lansing Board of Water & Light has served as a nesting site for peregrine falcons since 2004, when our team successfully fledged...
The BWL is always looking ahead to be prepared for any kind of emergency that comes to the greater Lansing region. Restoring your utilities quickly and safely is one of our top priorities. If you want to learn more about how you and your family can prepare for emergencies visit our,Prepare...
Text "OUT/OUTAGE" to 295688/txtbwl to report an outage, "STAT/STATUS" to request a status update, "HELP" to receive help information and "STOP" to stop texts. See BWL Terms and Conditions. Message and data rates may apply. Customer Service Center 1232 Haco Drive Lansing, Michigan 48912...