LAMYhas been very well known for excellent customer service in the USA, with one man rather well renowned for it: Bob Nurin. He resided in Wilton CT and would be the point of contact for LAMY fountain pen servicing in the USA. Great guy - I met him at a couple of pen shows. Well...
The Dialog series of pens are relatively more expensive than most of Lamy's other offerings. In Europe, the pen retails for €125 while in the USA for $125. In most cases it can be found for $99 in American online shops, and sometimes lower with more scrutiny. Through that big auction...