One measure of success for any business is employee retention. Generally speaking, good managers know how to keep good talent. In the restaurant and hospitality industry, however, turnover is especially high. The average length of stay for a server is a surprising 2 months and for managers jus...
If your brand or ownership company offers guest satisfaction reports, be sure to sign up for notifications and ensure satisfaction scores are monitored daily. FAQs 1. What does KPI mean in the hotel industry? The term KPI is used in the hospitality industry the same as it is in any other ...
Performancebenchmarkingis paramount in the hospitality industry, and whether measuring success against yourself, the competition or a specific segment of the market, the process involves foundational historical metrics. This article is part of a series on hotel benchmarking data sets. Reach the other ...
Hotel managers need to understand hotel-specific KPIs, or key performance indicators, because these metrics help measure and assess the financial and operational performance of the hotel business. Some of the most important KPIs in the hospitality industry include occupancy rate, ADR (average daily ra...
In the hospitality industry, choosing the right metrics and carefully tracking them can help you as the hotelier or hotel manager to understand how your hotel is performing, compare it with your competitors, and possibly find the weak points and opportunities for improvement. ...
Top 10 Trends for the Hospitality Industry in 2025 Transforming Hotel Revenue Management with AI and Predictive Analytics Global eNewsletter of October 01, 2024 Global Update: Who's Where and Doing What - August 2024 Cannabis Flash Survey: Industry Analysis for Hospitality Employers~...
I invite all professionals from the hospitality industry to ask questions below and share their thoughts. Training session: 'Introduction to Balanced Scorecard by BSC Designer' is offered as part of our ongoing learning program and included with a BSC Designer subscription. Training sessions are deliv...
ADR, RevPAR, and GOPPAR are all important performance metrics within the hotel industry. Each provides different insights about a hotel’s financial success. ADR, or average daily rate, provides a relatively simple snapshot of the average amount of rental revenue for an occupied room. Increasing...
KPIs help restaurants and hotels in the food industry stay focused on what matters most. The accommodation and food services industry is a major component of the hospitality sector, encompassing businesses that provide lodging, prepared meals, snacks, and beverages for customers. This industry ...
That is the reason Zeevou decided to make a list of some of the most vital and common property management KPIs in the vacation rental market in the bigger hospitality industry. Occupancy Rate Occupancy rate is a vital property management KPI for a vacation rental or a serviced apartment. You...