Access the ServiceNow account you created with ServiceNow Principal ID as User ID and assign the knowledge role. Instructions to assigning a role to a ServiceNow account can be found here, assign a role to a user. Refer to the table mentioned under Service account in the Prerequisites section ...
AI Keynote and RoadmapPut AI to work with the Now PlatformJoin Jon Sigler, SVP, Platform, in this roadmap session to deepen your understanding of ServiceNow’s AI strategy. Learn what's new and next with Now Assist, generative AI experiences on the Now Platform®, and machine learning.W...
使用适用于 ServiceNow 的 Microsoft Graph 连接器,组织可以编制所有用户可见或受组织内用户条件权限限制的知识库文章的索引。 从 ServiceNow 配置连接器和索引内容后,最终用户可以在 Microsoft Copilot 和任何Microsoft搜索客户端中搜索这些文章。本文适用于 Microsoft 365 管理员或配置、运行和监视 ServiceNow Knowledge Gra...
Helpjuice has also played a pivotal role in our training program. By consolidating our knowledge on the platform, we've been able to streamline the training process,reducing the time it takes to complete individual sections by 10-15%. In conclusion, if your organization needs comprehensive knowled...
Concordia keynote session withJacqui Canney, chief people officer atServiceNow, on “The Tech Industry’s Role in Shaping Policy and Social Progress”. World Climate Summit fireside chat withCombiz Abdolrahimi, vice president of government affairs atServiceNow, on “Accelerating the Green Transition ...
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Content is created for a particular target audience or role. Know whether you want technical instruction, customer experience stories or ServiceNow experts when you register. (If you register with the right goal in mind, the sessions won't disappoint.) ...
ServiceNow’s comprehensive solution enables knowledge managers and other team members to take new data and information as it becomes available, use it to enhance their current knowledge, and, in turn, make improvements to their overall operations. ServiceNow’s Key Features Integration with ...
Access control system and role management capabilities Searchable internal and external knowledge bases A simple, highly-intuitive design A robust reporting system A convenient mobile app Third-party integrations Reasonable pricing Data security Are we asking too much of one knowledge base tool?
"This will save you a lot of headaches in the long run," Dodge said. 2. Promote knowledge sharing as a cultural value Teams can use knowledge bases to share information and best practices across their organizations, which can improve employee performance and innovation. However, a knowledge bas...