With that said, we've decided to include this section on our list of the best knowledge management tools as the knowledge your organization learns about your customers as time goes on is vital to the success of your business. Moreover, there is some overlap in functionality and CRM software ...
15 Best Knowledge Management Software & Tools in 2025 To find the right knowledge management software, assess your organization’s specific needs, including ease of use, integration capabilities, and scalability. Let’s explore 15 such tools. 1.ProProfs Knowledge Base–Best for Easily Creating Help ...
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With that said, we've decided to include this section on our list of the best knowledge management tools as the knowledge your organization learns about your customers as time goes on is vital to the success of your business. Moreover, there is some overlap in functionality and CRM software ...
Pricing:Plans start at $249 per month, billed annually. A 7-day free trial is available. How to choose the right knowledge management software Companies need to consider multiple factors when comparing the various KM tools on the market. Here are some key considerations to help inform your dec...
Dec302011 I've been practicing, or should say learning and experiencing, KM since the early 1990's when my team was asked to create this new capability for BP. If I would have heard the term 'Social Learning' back then we might have used that instead of Knowledge Management. However, ou...
Free knowledge base software allows businesses to share resources with customers and employees. Find the best tools to manage your content.
Free plan available. Paid plans start at $10/seat per month. 9.Confluence– Best internal knowledge base software for SaaS companies Confluence is the knowledge offering from Atlassian, the company primarily known for its project management software, Jira. As far as look and feel, Confluence feel...
Pricing:Plans start at $249 per month, billed annually. A 7-day free trial is available. How to choose the right knowledge management software Companies need to consider multiple factors when comparing the various KM tools on the market. Here are some key considerations to help inform your dec...
Furthermore, most of these tools include a knowledge base that allows both employees and customers to create content, which is why they are commonly referred to as customer self-service options. #5. ServiceNow Knowledge Management This solution enables enterprises to keep a department-by-department...