Sometimes it’s easier to learn by example than to follow tips. So to help cement many of the concepts we’ve talked about and give you some inspiration forcreating a stellar knowledge base, we’re going to take
Examples of knowledge bases Ride-share services such as Lyft and Uber are examples of how a knowledge base is useful. Customers and employees will often need answers to questions quickly when using these applications. Information and answers to common questions must be available fast and in user-...
We’ve collected a whole list of knowledge base best practices to make this process easy for you. Beyond that, you’ll find several knowledge base article examples and learn how to go about creating templates for them so it’s even easier to build effective documentation. What is a knowledge...
Knowledge base templates & examples Some companies may be intimidated by the idea of collating articles and information to form your knowledge base articles. It helps if you find a suitable template to create an effective knowledge base. The following are some broadly similar templates that you can...
18 additional knowledge base examples to emulate Looking for more inspiration? The 18 knowledge base examples below will help you create a great help center that improves your self-service support in 2025. 1. Nike Nike’s knowledge basedoes a great job of representing its brand. ...
the knowledge base may also include tabular data linking a particular CAMD problem type with corresponding properties, linking properties to EH&S analyses as well as data related to the CAMD problem type and thephenomenainvolved. Three examples of such tabular data are given throughTables 1,2&3. ...
How to Organize a Knowledge Base Employee Training Materials (With Examples) Process Implementation: Guide to Success Building a Knowledge Base for HR: Best Practices 7 Challenges to Knowledge Management (And What to Do) Knowledge Base Article Templates: How-to+Examples How to Write Help...
Another example of an internal knowledge base system is anintranet, otherwise known as a companywiki. Now, let’s take a look at the kind of information that would appear in an internal knowledge base. Examples of internal knowledge base information ...
If you haven't enabled the preview option, the knowledge article opens in the knowledge authoring form.Search the knowledge base in Customer Service HubYou can search the knowledge base directly, without viewing a case or conversation first, in Customer Service Hub.In Customer Service Hub, under...
Dive deep into the fundamentals of a knowledge base – its benefits, types, and practical examples for your business. Learn how to build your knowledge base from scratch.