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Salesforce Salescloud Servicecloud Others IT IT Support 5.设置category的可见性 6.创建 knowledge并分类 此时draft article已经创建完成 如果想要发布点击pubilsh。 7.case中使用knowledge 8.通过过滤category 快速找到对应的文章 ps: 此过滤现在只适用于classic中...
In Data Cloud, you can use the Knowledge article bundle to ingest Knowledge article data from your Salesforce org. The bundle includes default mappings to the relevant data model objects (DMOs) in Data Cloud. Knowledge objects were added in version 3.0 of the Service Cloud data bundle....
Type: SalesforceStandardKnowledgeArticleTypeConfiguration object Required: No See Also For more information about using this API in one of the language-specific AWS SDKs, see the following: AWS SDK for C++ AWS SDK for Java V2 AWS SDK for Ruby V3 次のトピックSalesforceStandardKnowledge...
Could there be a mistake in my configuration? Note: I have published the knowledge article #Trailhead Challenges#Agentforce@Agentforce for Developers#Service Cloud#Salesforce DeveloperShow More0 likes6 answersShareShow menu6 answersSortSort by Most HelpfulSort by Most Helpful ...
【Quick Find】→【Login Access Policies】→【Administrators Can Log in as Any User】→【CheckOn】 关闭以用户身份登录后强制重新登录 【Quick Find】→【Session Settings】→【Force relogin after Login-As-User】→【CheckOff】 2.【Knowledge】有效设定 ...
In your scenario, please specify the Power Query below firstly to check if the Name column has "KnowledgeArticleVersion" record: let Source = Salesforce.Data("https://test.my.salesforce.com", [CreateNavigationProperties=true]), //KnowledgeArticleVersion = Source{[Name="KnowledgeArticleVersion"...
To allow article authors to manually trigger translations, follow these steps: Add a new custom field in Salesforce Knowledge. The recommended type isPicklistwith three values: Translate TranslateWorkflow_stage__censuring theAPI Nameand not theField NameorLabelis used)....
To declare this entity in your AWS CloudFormation template, use the following syntax: JSON {"CustomKnowledgeArticleTypeConfigurations":[SalesforceCustomKnowledgeArticleTypeConfiguration, ... ],"IncludedStates":[ String, ... ],"StandardKnowledgeArticleTypeConfiguration":SalesforceStan...