The KnowBe4 Customer Success team is one of the secrets to our (and your) success, and has resulted in the highest user satisfaction ratings in the entire industry based solely on user-provided feedback. Your Customer Success Manager (CSM) will become your trusted adviser and will work with...
a 95% customer recommendation rating, a 92% ease of use score, and the largest market presence among all vendors. The G2 Grid report includes detailed profiles and customer ratings of vendors in the security awareness training category, stack rankings of security awareness...
2Ratings 6%below category average Best Alternatives KnowBe4 Security Awareness TrainingPhishingBox Small Businesses Barracuda Security Awareness Training Score6.1out of 10 Barracuda Security Awareness Training Score6.1out of 10 Medium-sized Companies
KnowBe4 Security Awareness Training Support KnowBe4 Security Awareness Training Customer Support Pros and Cons ProsCons Quick Resolution Good followup Knowledgeable team Problems get solved No escalation required Support cares about my success Quick Initial Response Not kept informed Difficult to get immed...
KnowBe4 Security Awareness Training Comparisons KnowBe4 Security Awareness TrainingVSProofpoint Security Awareness Training KnowBe4 Security Awareness TrainingVSInfosec IQ KnowBe4 Security Awareness TrainingVSHoxhunt Compare KnowBe4 Security Awareness Training ratings to similar products...
Customer satisfaction. Survey ratings and the number of customer support tickets measure customers’ approval of the UX enhancement. Another critical measure of success is system security. By evaluating information such as fraud detection rates and how the system responded to the cyberattacks, or...
Annual Contract Value.Annual Contract Value (ACV) isthe average annual revenue generated from each customer contract, excluding fees. If a customer signs a 5-year contract for $50,000, averaging this value per year will give you an annual contract value of $10,000. ...
The KnowBe4 Customer Success team is one of the secrets to our (and your) success, and has resulted in the highest user satisfaction ratings in the entire industry based solely on user-provided feedback. Your Customer Success Manager (CSM) will become your trusted adviser and will work with...
Customer Success See The World’s Largest Library of Security Awareness Training Content Get Started Free Tools PHISHING Phishing Security Test Phish Alert Button Security Awareness Training Automated Security Awareness Program SecurityCoach Preview Training Preview Compliance train...