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KLM should have to rebook the passenger on another airline through a different hub. That doesn’t appear to be on offer. Instead KLM is simply saying ‘reschedule your trip or take a voucher’ – not even a refund. How do you feel about those vaunted European consumer protections now?
You earn miles with a Flying Blue credit card. In January 2020 I transferred points into my account from Chase for two business class award tickets. The trip had to be cancelled because of the pandemic. The miles were refunded to my account, and taxes to my credit card. But...