Can you imagine an AI agent, sponsored by you, that helps a customer bake a cake in realtime or another task that you know is of strong interest and alignment to your customers, even if it’s not part of your service offering? I saw the other day a friend on Facebook asking if ...
Let’s take thedefinition of a projectby the Project Management Institute: to qualify as a project, the work must be a temporary endeavor and its goal is to create value. Since project management is a tool used to effectively manage a project, the principles of project management should apply...
The cherry on top of this cake is combining remote service teams empowered by a chatbot with acustomer engagement platform. This collaboration is pretty much invincible. Let your chatbot manage the incoming customer requests from digital channels and your team can take over if needed, unifying all...
Your careers page is always going to be a key touchpoint in any candidate's journey. It's the base of the cake—and you need to have the right mix of ingredients (or, in this case, content and insights) if you want it to bake properly. One of the first and easiest things you can...
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We expect 2024 to be an alpha-driven year within the increasingly zero-sum China +852-2978-2673 | timothy.zhao@gs.com Goldman Sachs (Asia) L.L.C. Internet market, given maturing TAM and Short-form video (SFV)/private players’ Steve Qiu continued share gains, and highlight 8 Buy ...
Does important information tend to get lost somewhere along the communication funnel? Do employeesrely on the grapevinefor major company news and updates? To help you understand what effective communication is and the role it plays in the workplace, we’ll answer the following questions: ...