Functional requirements of an eCommerce system checklist Functional requirements for an eCommerce system define the essential features and operations that the system must support to provide a seamless shopping experience for users. Here are the key functional requirements typically associated with an eComm...
What’s the best social media listening software? Discover the benefits, must-have features, and top tools for brand monitoring, sentiment analysis, and more.
Outdated callcenter software:Successful call centers rely on functional call center software. Using outdated call center software and tools leads to incorrect employee performance metrics and poor collaboration between call center staff. Now, let’s check out some of the best call center management prac...
The team created a business case to transform detractors and neutrals into promoters, to capture the benefits of lower churn and comparatively higher spend. The expected revenue impact from this global CX transformation program could reach as much as $400 million....
Tapping into no-alcohol occasions, new technologies are also enabling producers to launch alcohol-free products that offer mood-enhancing or functional benefits, many with ingredients such as CBD, nootropics and adaptogens. These products focus on how ingredients will make consumersfeel, and are seen...
Key Laboratory of carbon fiber and functional polymers, Mini stry of Education, Beijing University of Chemical Technology, Chao-Yang District, Beijing 100029, Chinaincreased by 0.1~1 percentage except Treated II sample. For Treated I, its oxygen content was 15.11%, improving by 5 percentages; and...
If you’re considering whether or not to bring in a DXP, start by considering your needs, and then your resources, and finally, your teams’ ability to fully leverage the tool — after all, you can’t get the benefits of the tool without learning how to take advan...
An ERP implementation can be complex since it affects business processes across the entire organization. And to realize the benefits of the new system, people often have to change the way they work—often replacing longstanding manual processes with more efficient, automated processes. ...
Another critical component of all successful CX transformation programs is a central team that combines ideation tools and methods and continuously conducts both generative and evaluative customer research. It brings together cross-functional experts with specific expertise, such as scrum masters, omnichanne...
Key Laboratory of Carbon Fiber and Functional Polymers, Ministry of Education, Beijing University of Chemical Technology, Beijing 100029,ChinaIntroductionOrdered mesoporous carbon material (OMCM) can be used as separation materials, electrode materials, catalyst support and absorption materials in the field...