On both situations I've had to file complaints with the Texas Department of Insurance. Both body shops were amazingly helpful and patient but they both were flabbergasted as to how Kemper operates. If you're thinking of purchasing insurance with this company you've been warned. Date of ...
Additional items that could be considered when assessing carrier could be consumer complaint statistics (either those complaints received by the company or with departments of insurance or other 3rd parties), statistics on a carrier's success on departments of insurance market conduct exams (these are...