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My wife and I helped our nephew buy a diamond and mounting at Kay Jewelers in Palm Beach Gardens, Florida. The lady that helped us, Marilyn said she had 35 years of experience. She told us the diamond would arrive on the 18th as it would come into the store on the 17th and that we...
You can return your item at any Kay Jewelers store for up to 60 days of purchase or exchange it within 90 days. Watches may be returned or exchanged within 30 days. We can issue refunds from Kay.com, but exchanges must be done at a Kay store. Watches that haven’t been special ...
Limitations may apply to same-day delivery items. You can only get same-day delivery on items available for Buy Online Pick Up in Store. This means that the stock available depends on what is in stock in your nearby KAY Jewelers locations. ...
Brace stated Kay Jewelers has a “modern hometown strategy” forretail, meaning it opens locations in communities that are “underserved from a jewelry standpoint.” Part of theretailmodernization is to put a larger emphasis on customization. Brace said many customers aren’t aware of the range ...
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Neil Lane for Kay Jewelers. Photo: Getty Images "They get terms from suppliers that no one else gets simply because of the volume," he says. "If a diamond supplier in Israel has a choice between stocking with a chain store that has 15 locations or selling to Kay with all their stores...