Screw Kay jewelers for not disclosing… Screw Kay jewelers for not disclosing to me that the black shine on my husband’s $450 titanium ring was a coating that comes off and can’t be refinished. They wouldn’t replace or refund. I had been a loyal customer for years but no longer. ...
File a complaint with Kay Jewelers customer service department. Best contact info for Kay Jewelers corporate headquarters with 1-800 phone number, email, and office address.