Luzerner Kantonalbank wanted to create an engaging, dynamic experience for its customers. Digital transformation has dramatically changed banking, as well as customer expectations. Brick-and-mortar banks are rising in popularity again, but only those banks that offer a memorable customer experience will...
Adrian Lupart Regional Director Kantonalbank, Luzern Result Trendy and modern style to enhance the customer experience Luzerner Kantonalbank wanted to create an environment that was as engaging to customers as possible, while incorporating a trendy, modern style so often associated with Switzerland. Samsu...
Adrian Lupart Regional Director Kantonalbank, Luzern Result Trendy and modern style to enhance the customer experience Luzerner Kantonalbank wanted to create an environment that was as engaging to customers as possible, while incorporating a trendy, modern style so often associated with Switzerland. Samsu...
Adrian Lupart, Regional Director Kantonalbank, Luzern Result Trendy and modern style to enhance the customer experience Luzerner Kantonalbank wanted to create an environment that was as engaging to customers as possible, while incorporating a trendy, modern style so often associated with Switzerland. Sam...
To make the newly designed Luzern branch as appealing as possible, Luzerner Kantonalbank wanted to create an experience at every step of the customer journey — starting the store. Window signage, visible in all types of light, was needed to catch the eye of customers walking by, encouraging ...