Kaiser Permanente added NICE Enlighten AI for Customer Satisfaction (CSAT) and Real-Time Interaction Guidance to streamline several components of the in-call and post-call experience for customers, agents, and supervisors alike. The added features support the pharmacy’s aggressive servi...
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With telehealth at Kaiser Permanente, you can connect to a care team and get quick answers to help you get the care you need — all from your phone or computer. It’s care that fits your life, wherever you are. Pharmacy Your prescriptions delivered ...
Kaiser Permanente (KP) is a managed care organization known for its excellence and integrated care for over 9 million members (Strandberg-Larsen et al., 2010). Of its 37 hospitals, 27 were named as Top Performers by TJC –i.e., 73% of its medical centers (The Joint Commission, 2013)....
Kaiser Permanente is a nonprofit organization that offers healthcare plans, including Medicare Advantage. It also has a network of hospitals and healthcare providers. A person eligible for Medicare can receive parts A and B benefits through Original Medicare or a Medicare Advantage plan. Private ...
president of Bucknell University and chair of the Geisinger Health Board of Directors. “It is clear now that Kaiser Permanente is that leader, and the launch of Risant Health will make better health easier, more accessible and more affordable for the people and communities we serve in Pennsylva...
In the predawn hours outside Kaiser Permanente Los Angeles Medical Center, workers cheered as the strike deadline arrived. The strikers include licensed vocational nurses, home health aides and ultrasound sonographers, as well as technicians in radiology, X-ray, surgical, pharmacy, and emerg...
The Kaiser workers are united within the Coalition of Kaiser Permanente Unions, a coalition of eleven unions that spans Washington, D.C. to the U.S. West Coast. That coalition expects to hold a media briefing following the conclusion of this Friday’s negotiation sessions, unless thos...