Kaiser Permanente added NICE Enlighten AI for Customer Satisfaction (CSAT) and Real-Time Interaction Guidance to streamline several components of the in-call and post-call experience for customers, agents, and supervisors alike. The added features support the pharmacy’s aggressive servi...
Kaiser Permanente CEO Top 50% Gregory Adams 69/100 See More Diversity at Kaiser Permanente Top 15% A- Diverse employees at Kaiser Permanente have rated Perks And Benefits, Compensation, and Happiness as the highest categories they have scored ...
"Kaiser Permanente is committed to the health and well-being of our members, patients, employees, physicians, and the communities we serve, which includes proper waste disposal and protecting the confidentiality of member and patient information. Millions of people receive care and support in our hu...
Kaiser Permanente CIO Philip Fasano discusses how the electronic records 'bet' has paid off and how social and mobile technologies will advance the effort With the U.S. Supreme Court now debating the fate of the so-called ‘Obamacare’ legislation passed in 2010, healthcare has been much ...
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