Kaiser Permanente is a healthcare organization that provides health insurance plans and medical care services. Its offerings include healthcare, preventive care, and access to a network of doctors and hospitals. The company serves individuals, families, and businesses with health coverage needs. It wa...
OneTouchPoint (OTP), a third-party vendor that provides printing and mailing services to healthcare providers and health insurance carriers, disclosed a healthcare data breach that impacted 37 organizations. According to anoticeposted on the Maine Attorney General’s Office...
Explained plan benefits including copays, co-insurance and deductibles.Assisted members with plan changes to avoid any lapses in coverage.Worked with healthcare facilities to ensure proper administration handling of products and services.Maintained member retention by 30% through cross-marketing and case...