Retailing as we knew it is entering a period of both, transformation, and unprecedented change. New technologies drive digital disruption, omni-channel management, and the customer experience (CX) is commonly seen as the new differentiator and source of gaining a sustainable competitive advantage in...
Read the latest articles of Journal of Retailing and Consumer Services at ScienceDirect.com, Elsevier’s leading platform of peer-reviewed scholarly literature
Retailing and Consumer Services in Emerging Countries: Sustainability Challenges in a Turbulent World Guest editors: Muriel Fadairo Society's issues cross the life of retailing, consumer services and consumer behaviors. In a turbulent world characterized by a high level of uncertainty, this special iss...
Journal of Retailing and Consumer Services Supermarket self-checkout service quality , customer satisfaction , and loyalty : Empirical evidence from an emerging marketDemirci, FatmaKara, Ali
刊名:Journal of retailing and consumer services 2005年第2期 摘要:Service branding is becoming a critical issue for both marketing researchers and practitioners, and, as such, the empirical investigation of service branding issues is warranted. This being the case, this study focuses on the d...
Journal of Retailing and Consumer Services 9 (2002) 269–276Key Account Management in information-intensive servicesJukka Ojasalo*Swedish School of Economics and Business Administration Finland, CERS Center for Relationship Marketing and Service Management, P.O. Box 479,FIN-00101 Helsinki, FinlandAbstrac...
Service branding: consumer verdicts on service brands Journal of Retailing and Consumer Services, 12(2), 125-139.Grace, D. & O'Cass, A. (2005). Service branding: Consumer verdicts on service brands... Debra,Grace,and,... - 《Journal of Retailing & Consumer Services》 被引量: 140发表...
JOURNAL OF RETAILING《零售杂志》 JOURNAL OF RISK AND INSURANCE《风险与保险杂志》 JOURNAL OF RISK AND UNCERTAINTY《风险与不确定性杂志》 JOURNAL OF RISK MODEL VALIDATION《风险模型验证杂志》 JOURNAL OF RISK《风险杂志》 JOURNAL OF SERVICE RESEARCH《服务研究杂志》 JOURNAL OF SERVICE THEORY AND PRACTICE《...
ESG risk identification and management. ESG framework and metric development in terms of marketing, retailing, and supply chain management. Digitalization for ESG performance. Emerging technologies such as AI, IoT, and blockchain for improving ESG performance. Supply chain robustness and resilience for ...
Journal of Retailing and Consumer Services, 67, 102966. https://doi.org/10.1016/j.jretconser.2022.102966 Article Google Scholar Alanadoly, A., & Salem, S. (2022). Fashion involvement, opinion-seeking and product variety as stimulators for fashion e-commerce: An investigated model based on...