Jira Service Management is certified by PinkVERIFY™ for incident, problem, change and service request management. Dedicated support metrics Track the metrics that matter to your IT team like mean time to resolution (MTTR), team productivity, CSAT, and more. Incident management Respond to, re...
This page provides a detailed explanation on the differences between Jira Core, Jira Software and Jira Service Desk together with their possible use cases.
您可以使用VMWare在防火墙后部署Data Center版,也可以在AWS等IaaS上运行,从而降低基础架构的管理成本,但仍可以保持对数据的控制。 我们将陆续为大家介绍不同产品Server和Data Center功能的对比。这次先从大家最熟悉的Jira开始。 Jira Server and Data Center功能对比(Jira Software & Jira Service Management): 何时该考...
Jira Service Management automation Project types supported All Service projects Jira Software support ✅ ❌ Project Admins can create rules ✅ ✅ Permissions for who can create rules ✅ ❌ Service limits to protect Jira ✅ ❌ Global Rules ✅ ❌ Multi-Project Rules ✅ ❌ Customi...
创建自定义字段和屏幕还可帮助您收集合适的用户信息,尤其是当用户反映 Jira Service Management 中的缺陷,且该信息经常与 Jira 事务相关联时。 例如,Jira Service Management 中的缺陷事务类型默认带有以下字段: 摘要 症状 附件 然而,您可能会希望添加一些自定义字段,以收集更多信息,减少修复缺陷时的...
Atlassian Intelligence现已在Jira Software、Confluence和Jira Service Management等多个产品中可用。 了解更多 Jira 常用插件 Jira工时管理TimeWise for Jira 与Jira无缝集成,能够轻松进行工时规划、记录及统计的工具,有效帮助项目管理者管理项目及团队。
The company that I'm working for is going to start using ServiceNow for its IT operations and call-center management and they are looking at its SDLC module for software project management. However, there is also a push (by me) for using JIRA+Greenhopper+Fisheye+Crucibl...
Make the impossible, possible in Jira. Plan, track, and release world-class software with the number one project management tool for agile teams.
Jira服务台(JIRA Service Management)-客户咨询窗口。不仅可用于处理来自用户的问题,还可用于处理公司内部报警,服务信息发送等。操作简单,还可设定优先级、自动化处理。
Jira模板库包含了数十个模板,涵盖不同的类别,旨在帮助您的团队快速且成功地入门。您可以从自己拥有的所有 Jira 产品(Jira Software、Jira Service Management 和 Jira Work Management)中选择一个模板。目前,Jira Software 提供三个模板: 2-1 Scrum 面向根据待办事项列表工作、以冲刺形式计划和评估工作并定期交付工作...