Jira Service Management offers powerful features and capabilities for ITSM practices like request, incident, problem, change, and configuration management.
Jira Service Management offers powerful features and capabilities for ITSM practices like request, incident, problem, change, and configuration management.
We'll be focusing on basic Jira Service Management features and tasks to help you get up and running quickly. By the end of this tutorial, you will have: Set up 1 service project Added 3 agents Prepared your customer portal to receive customer requests Let's take a quick ...
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- Jira Service Management (Data Center and Server) instances running versions 4.15 and later. For more info on how to use this app, see: https://go.atlassian.com/jira-dc-server-app. With the app, you can: - Manage projects from your fingertips ...
Learn how to configure automation actions to either create or update an issue in a Jira Server / Data Center (on-prem) instance. If your organization uses Jira Cloud, then refer to this documentation instead. If this is your first time connecting your Jira Server instance with Airtable, then...
Moving to Jira Service Management Cloud Resources to help you plan and set up a successful move to cloud. What to know when migrating ProForma Data Center to Cloud Use forms in Jira Service Management Learn how to use forms to gather more information from your customers and team. ...
Preparing for Jira Software 10.0 and Jira Service Management 10.0 List of all breaking changes to the Java and REST APIs Introduction and basics Getting started Integrating with Jira Data Center Integrating with Advanced Roadmaps Security Security overview OAuth Basic authentication Cookie-based authentic...