从服务台项目中,转到project settings> portal settings。 选择yes,代理可以在公告下向此门户添加公告。 授予代理商将通知添加到帮助中心的权限 授予代理商许可: 转到JIRA Servcie Desk图标> Jira settings > products > Jira Service Desk > configuration。 对于Can agents add announcements to the help center?选择...
La familia de productos Jira incluye Jira Software para el seguimiento de versiones, Jira Service Desk para el soporte al cliente y Jira Core para la gestión de proyectos. Este documento describe cómo conectar IBM watsonx Orchestrate a Jira y utilizar
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change the Portal URL as outlined in this KB: Configure custom URL for the Jira Service Management customer portal, Jira by design also does redirect the Service Desk Portal when accessing it directly from a private window for example:( it does add a line destination=portal%2F1 in...
该漏洞原理在于,如果攻击者是可以访问用户门户(Customer portal)的普通用户,那么,他就能遍历管理员门户(Administrative portal)中JIRA项目提交的所有实例问题清单,这些项目包括Jira Service Desk自身、Jira Core projects以及Jira Software等。 漏洞可利用的条件为: ...
Knowledge base articles cannot be displayed in the Service Desk customer portal iframe: Either of the variant errors below might be displayed in the Jira User Interface: the error "refused to connect" the error "didn't send any data"
portal.id number The id of the service desk, depending on the page where it is rendered. request.typeId number The id of the request type, depending on the page where it is rendered. request.key string The key of the request, depending on the page where it is rendered. UI Kit 1Pr...
Jira Service ManagementBuilt for both internal and external support. Employees and customers can submit help requests to your support team through a customer portal, via email, or through an embedded widget on your site. Support agents then work on these requests, tracked as issues in a queue....
The current solution for unlicensed users viewing Confluence content, including macros, from the Jira Service Desk customer portal strictly allows only read access to Confluence. For this reason, supporting GET requests from Confluence macros is mostly sufficient. The exception is any POST request that...
I am managing a service desk project where I receive customer support issues through our website. We now have collaborations with other companies that are also integrated with our website. I want to ... 46 views 1 0 Naglaa Reda yesterday cloud jira-service-management jira-service-management...