001 800 611 2957toll free, phone must be connected to CAT network, in English, Monday to Sunday +613 9645 5999charges apply, in English, Monday to Sunday USA 1866 397 8170toll free, in English, Monday to Sunday +613 9645 5999charges apply, in English, Monday to Sunday ...
9.3 The Registered Agent must supply all information requested by Jetstar during the booking process including a phone and email contact to reach the passenger in the event of a flight disruption or to provide the passenger with other relevant information connected to their Jetstar Flight. In addi...
My Jetstar flight this morning was cancelled by Jetstar 35 minutes before takeoff at 0605 and Jetstar refuse to reimburse me. The NZ Consumer Guarantees Act says that if Jetstar cancels a service they need to reimburse passengers if a change is unsuitable. I was due to help a friend in ...
Contact details:such as phone number, address, email address, and social media handle Travel details:such as travel itinerary, baggage, seat preferences, seat and meal requests Health and dietary information:dietary requirements and health information, including requests for specific assistance, in conne...
We will send you a reminder email and SMS to the email address and phone number provided by the booking contact. Additional travel requirements for travel to China Please ensure you complete all requirements to enter your destination. Always check government websites for the latest information. ...
If we can’t answer it, you’ll get a case number and our Customer Resolutions Team will get back to you. We aim to provide an outcome or an update within 7 business days, but it can sometimes take up to 15 business days. If we fail to meet this commitment, contact us and we'll...
10. Contact Information It is essential to ensure that you or the person making your booking advises Jetstar of an email address and telephone number where you can be reached if necessary before and after your departure. We may leave messages for you on the number/s you provide. ...
Ticketing on Hahn Air (HR-169) The Jetstar group of airlines permit Hahn Air (HR -169) e-tickets to be issued for Jetstar fares in more than 100 countries (incl. NZ and SG). To see if Hahn is assigned as Jetstar's ticketing agent in your country, please consult your GDS. In ...
If you’ve purchased a seat for your infant or young child, you can bring an approved car seat for them to sit in. A car seat doesn’t count towards your carry-on baggage allowance. You must contact us by phone to add a car seat to your booking, as a limited number can ...
Consumer Sites means the Airlines' website which is made available to consumers and is located at www.jetstar.com, and includes all variations of such website (eg.www.jetstar.co.nz)Credit Card means a credit or charge card issued by or carrying the mark of American Express, UATP, Diners...