Contact centre hours: English-language contact centre available 24 hours, 7 days a week AUSTRALIA 131 538charges apply, Monday to Sunday CAMBODIA Phnom Penh +855 92 398 333Monday to Saturday 8.00am to 6.00pm (local time) +613 9645 5999charges apply, Monday to Sunday ...
If we can’t answer it, you’ll get a case number and our Customer Resolutions Team will get back to you. We aim to provide an outcome or an update within 7 business days, but it can sometimes take up to 15 business days. If we fail to meet this commitment, contact us and we'll...
Jetstar Airways reviews first appeared on Complaints Board on Aug 2, 2008. The latest reviewFlight rescheduled repeatedly, eventually departed 4 hrs later than scheduledwas posted on Jul 22, 2024. The latest complaintovercharge baggagewas resolved on Feb 15, 2018. Jetstar Airways has an average ...
Customer feedback regarding change of flight details via Jetstar NZ Customer Service phone line. To Whom it may concern, At ~2130 -21/01/14 my partner called Jetstar in an attempt to amend a miss-booking made by her via your website. ...
We bought the cheapest tickets to NZ last month to celebrate our 10'th anniversary. Beginning of SEPT 2014 we found out that my father is law has been diagnosed with cancer and will have to go through a long 2 month radiotherapy back in our country in coming weeks. I called the reservat...
everything, but I wasn’t sure whether the experience would be more like Easyjet/Ryanair/Air Asia, or more like JetBlue. What I did know is that Jetstar hasA320s with 180 seats, featuring 29″ of pitch. That’stight, and the same number of seats thatEasyjet crams on their A320s....
If you’ve booked through a third party, such as a travel agent, and they have not provided your contact details to us, we’ll notify the agent directly. Why is my flight delayed or cancelled? There are many reasons that could result in a delay or cancellation of a flight, which can...
Contact details:such as phone number, address, email address, and social media handle Travel details:such as travel itinerary, baggage, seat preferences, seat and meal requests Health and dietary information:dietary requirements and health information, including requests for specific assistance, in conne...
Depending on the circumstances, you may be entitled to further reasonable compensation under law (including, where applicable, theAustralian Consumer Law, Consumer Guarantees Act NZ, theCivil Aviation Act NZ, and the Warsaw or Montreal Convention) in addition to what we outlined in the tables below...
If you have any questions about your specific assistive device, please contact us. If you're travelling with medication, please pack essential medication in your carry-on baggage, at least enough to last one week, so you can access your medication if you are unexpectedly separated from your ...