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If anyone wants to implement the ITIL change management then need to follow these steps: Who can and how to submit a request (RFC) for a change, who sits on a CAB (change advisory board), and who is in charge of implementing these changes, and overseeing any changes to execute them. ...
C) It ensures that all changes are authorized by the change advisory board (CAB) D) It ensures that service requests follow the normal change management process 5. A major incident has been closed, but there is a risk that it might happen again.How should this be logged and managed? A...
B.Thechangeadvisoryboard(CAB) 1EFB657328D9343266DF00194B7D4255 C.Theserviceowner D.Thecontinualserviceimprovementmanager CorrectAnswer:A Section:(none) Explanation Explanation/Reference: QUESTION101 Whichisasuppliercategory? A.Technical B.Commodity C.Customer D.Resource CorrectAnswer:D Section:(none) Ex...
A change is defined as the addition, modification, or removal of anything that could have a direct or indirect effect on [?]. A)elements B)services C)assets D)values 2. Identify the missing word in the following sentence. The purpose of the service configuration management practice is to ...
A)The change advisory board (CAB) B)The continual service improvement manager C)The change management process owner D)The service owner 3. Which term is used to describe the prediction and control of income and expenditure within an organization?