文中除了分析與探討敏捷資訊科技基礎建設的規劃,建構與運作方式外,並針對建構結果提出結論與建議,讓有意建構敏捷資訊科技基礎建設的人員,有一份完整的參考依據.Project Management is a specialized science of applying management knowledge, technique, tools, and methodology to any specific project and seeks to ...
Moderate revisions were made to the Continual Service Improvement book, as well as more advice on how the seven-step ITIL methodology corresponds with the “data -> information -> knowledge -> wisdom” idea and the PDCA ‘Deming’ cycle. The ‘CSI register,’ a database or structured documen...
The United Kingdom's Central Computer and Telecommunications Agency (CCTA) recognized the importance of perceiving IT as a service and applying consistent practices across the entire IT service lifecycle. It developed the Government Information Technology Infrastructure Management methodology. CCTA released ...
What is Agile Methodology? Agile is an iterative software development process. According to the Agile Alliance, "Agile is the ability to create and respond to change. It is a way of dealing with, and ultimately succeeding in an uncertain and turbulent environment." In IT and IT Service Manag...
ITIL certification can make an IT professional a more valuable resource to their company and/or help improve their employment prospects. The ITIL framework is well-respected and companies look for IT professionals who have learned the methodology and certified that knowledge by passing a series of ...
As a framework and applied methodology, ITIL® has no limitation. The only drawback of the ITIL® is that since it's a set of rules and a framework, it is as successful as the people using it allow it to be. So it depends on the organisation on how effectively they can utilise ...
ITIL은 Information Technology Infrastructure Library의 약자입니다. 이 약어는 1980년대 영국 정부의 중앙 컴퓨터 통신국(CCTA)이 IT 서비스 관리의 모범 사례 수십 가지를 문서화하고 배포할 때 처음 사용...
PMBoK is more like a standard framework, because it give us the essential building blocks to create a project management methodology and put it to work. Again quoting wikipedia again (http://en./wiki/PMBoK) The Project Management Institute (PMI) published the first A Guide to the Project Man...
ITSM Implementation Methodology Based on ITIL V3 ITIL is considered now as the de facto standard framework for ITSM in organizations which operate their business based on IT infrastructure and services. ... MM Alshamy 被引量: 1发表: 2012年 ...
Information Technology Service Management (ITSM) Implementation Methodology Based on Information Technology Infrastructure Library Ver.3 (ITIL V3) This paper is intended to cover the concept of IT Infrastructure Library Version 3 (ITIL) v3 andhow to implement it in order to increase the efficiency of...