SS53Business Process业务流程SS54Business Relationship Management业务关系管理SS55Business Service业务服务SS56Business Service Management业务服务管理SS57Business Unit业务单元SS58Call呼叫SS59Call Centre呼叫中心SS60Call Type呼叫类型SO61Capability能力SS62Capabili 10、ty Maturity Model能力成熟度模型63Capability ...
发表于,2009112914,26发表主题,ITIL术语中英文对照表,论坛里有看到,但是没有过验证,在这里贴ITIL术语中英文对照表Absorbedoverhead可分摊间接费用Absorptioncosting吸收成本
32、ager 流程经理Process owner 流程所有者,流程负责人Processing rate 处理速度Product 产品Production 生产Production environment 生产环境Production plan 生产计划Program 方案Projected Service Availability (PSA)计划服务可用性(PSA)Public key 公钥Public Key Infrastructure (PKI)公钥基础设施Quality 质量Quality assurance...
( BIA ) Business process 业务流程 Business recovery objective 业务恢复目标 Business recovery plan framework 业务恢复计划框架 Business recovery plans 业务恢复计划 Business recovery team 业务恢复小组 Business Relationship Management (BRM) 业务关系管理( BRM ) Business request 业务请求 Business Unit (BU) ...
Code Review Manage code changes Discussions Collaborate outside of code Code Search Find more, search less Explore All features Documentation GitHub Skills Blog Solutions By company size Enterprises Small and medium teams Startups By use case DevSecOps DevOps CI/CD View all use cases ...
Process 流程 612 Process Control 流程控制 613 Process Manager 流程经理 614 Process Owner 流程所有人 615 Procuring 采购 616 Product 生产 617 Product owner 产品负责人 618 Production environment 生产环境 619 Profiling 画像 620 Profit Centre 利润中心 621 Profitability 收益率 622 Pro-form...
There shall be a defined escalation process to ensure timely resolution of incidents within agreed SLA. There shall be one parent incident for an issue, other related incidents shall be marked as child. Service Deskwill be single focal point for the Requestors. ...
ITIL emphasizes the importance of a structured and process-oriented culture to ensure the efficient delivery of IT services. It promotes the establishment of service management processes and encourages clear roles and responsibilities. ITIL also emphasizes the need for effective communication and collaborati...
Develop & Maintain process – Process: Develop + Monitor Review efficient & effective of process – Process: Monitor Product management information - Communication Monitor effectiveness of process – Process: Monitor Making recommendation for improvement – Process: Improve Develop & maintain related systems...
Asset Reservation: Offers asset reservation functionality, allowing you to reserve IT assets for specific purposes or periods. Aligns with ITIL's Demand Management process, ensuring resources are allocated effectively based on demand. Data Center Infrastructure Management (DCIM): Provides features for mana...