Our Help Desk software complies with ITIL’s best practices, which enables you to offer the best quality service to your clients. Out tool is based on ITIL’s® best practices Implement the Main Processes and Functions Increase the delivered service quality by automating the main operational ITI...
ITIL 4 is designed to help IT admins navigate the ins and outs of theFourth Industrial Revolutionand provide guidance for the role of IT management in a service economy.ITIL 4 accommodates newer approaches, such as DevOps, automation, containers, microservices and the cloud. It also emphasizes...
What about one of the best practices in order to handle or to manage my cloud services provider or my cloud strategy? Well, in infrastructure and platform management practice. We have software development and management. So these are the 34 new practices. ...
Explore cloud solutions Take the next step Transform your enterprise infrastructure with IBM's hybrid cloud and AI-ready solutions. Discover servers, storage and software designed to secure, scale and modernize your business or access expert insights to enhance your generative AI strategy. Explore ...
Achieving AI-readiness with hybrid cloud Led by top IBM thought leaders, the curriculum is designed to help business leaders gain the knowledge needed to prioritize the AI investments that can drive growth. Go to episode ITIL 4:3 categories and 34 practices ...
analysis My Google phone hangup Nov 08, 20073 mins analysis The new lightweight service models: A no-brainer for SMB Nov 01, 20074 mins analysis Total system disruption, part 2 Oct 25, 20073 mins Show me more analysis Ephemeral environments in cloud-native development ...
Software as a Service-SaaS Technology Most Popular 3 Types of Service Level Agreements 6 Key Components of a Service Level Agreement (SLA) 3 Main Types of Cloud Computing: IaaS vs. PaaS vs. SaaS Case Studies in CSR: Unilever The 3 Most Effective Organizational Change Management Models in Heal...
Cloud computing 云计算 146 COBIT COBIT 147 Co-creating 共创 148 Cognitive Computing 认知计算 149 Cold Standby 冷备援 150 Collaborate and promote visibility 协作和提升可视化程度 151 Collaboration 协作 152 Commercial Off-The-Shelf 商用现货 153 Commitment 承诺 154 Complex system 复杂系统 ...
Acquiring & Managing Cloud Services Business Relationship Management IT Asset Management. By offering a tiered approach, delegates can develop a solid understanding of service management or focus on specific areas of knowledge depending on what is needed by the individual. If you're unsure whether the...
jams, and everyone can keep track of where a ticket is in the pipeline. The best-in-class service portal means customers have a one-stop shop for submitting tickets and requests. You can also integrate Service Desk with the top cloud applications, like Nmap, Microsoft Azure, and Google SSO...