Best Practices for Determining Your IT Service Desk Staffing RatioChris MatchettPriyanka Ashok
as well as a global need to improve the picture around Diversity, Equity and Inclusion. In parallel, law firm clients have become a lot more interested in how work is being done for them, with the wellbeing of those staffing their matters, as well as diversity within teams, more in focus...
Eastern Europe has become a major destination for outstaffing and outsourcing software development projects by EU and US companies.
Budgeting is the process of allocating monetary resources to various IT programs. These could range from recurring expenses such as hardware leases and staffing to expenses dedicated to a fixed-duration project or initiative. In some companies, this is primarily an annual exercise, while other compan...
You can avoid overstaffing and save on labor costs by only employing the right number of employees per shift. Increased productivity Employees who are happy in their jobs are more likely to deliver excellent work and be more productive throughout their shifts. Having a scheduling system that ...
Managing support in multiple languages requires investments in tools, training, and staffing. Companies often face challenges deciding which languages to prioritize based on budget and market demand. So, what can you do about it? Check the table below for an overview of potential solutions for each...
Published:12 December 2016 Summary This research contains enterprise-level IT spending, staffing and cost metrics, as well as business productivity ratios for the Media and Entertainment vertical industry. Information provided was collected throughout 2016 from a global audience of CIOs and IT Leaders....
Methods (sales strategies, customer service practices) Machines (point of sale systems, other technical equipment) Materials (product quality, inventory levels) Manpower (staff skills, staffing levels) Measurement (systems for tracking sales and customer feedback) ...
Batch workflows for productive alignment with legal office staffing resources Internet hosted or on-premise deployment “As law firms transition from crisis management to long-term solutions for the New Normal, a crafted digital mailroom is essential. Inbound legal mail need...
I’m a nice, compliant patient with a well-controlled chronic condition, so I only have to see my care team once a year. Following best practices for ensuring patient follow up and reducing future phone calls, they schedule your next visit before you leave the office. When I get home, ...