摘要:在谈及客户端(桌面、浏览器和设备)和基于服务器使用一种或多种Internet(cloud)服务的应用程序时,本期杂志中的许多文章都使用术语“软件+服务”(Software + Services,S+S)。虽然这种模型具备“软件即服务”(Software as a Service,SaaS)的某些特征,但对于企业IT来说它们之间还是存在明显的差别。 本文比较了采...
Solutions Enterprise Service Management creates a joined-up approach to corporate services by managing service demand and supply through a common platform and portal. ESM software ITSM Solutions for your Industry Energy, Utilities & Resources ITSM software to accelerate service delivery, streamline operat...
Information Technology, without any doubt, can play a much larger role in growth and profitability of companies in the Professional Services sector. Professional service providing firms face several challenges in their routine operations, like no growth in productivity, while ever increasing wages, ...
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Learn more University of Milan strengthened SLA compliance with Service Management Learn more World Vision resolves issues faster with Service Management Learn more See more success stories OpenText Blogs Contact us Footnotes Footnotes *Prices are based on minimum contract duration and units purchased....
ITSM software, or information technology service management software, is designed to manage the end-to-end delivery of IT services to customers. Your IT department provides a wide array of services for your organization—from device management and security, to app development and deployment, to netw...
Learn more University of Milan strengthened SLA compliance with Service Management Learn more World Vision resolves issues faster with Service Management Learn more See more success stories OpenText Blogs Contact us Footnotes Footnotes *Prices are based on minimum contract duration and units purchased....