Service Management IFS Cloud ensures profitable, service-based revenue streams – all within a single platform addressing the full service lifecycle. Learn more ESM software Solutions Enterprise Service Management creates a joined-up approach to corporate services by managing service demand and supply thro...
Service Level Agreement User Surveys Automations Automatic Ticket Dispatcher Notifications Preventive Maintenance And so much more! Multi Site Support Robust Reporting AD & LDAP Integrations API Integrations Holidays and Operational Hour Management Dashboards ...
I'm a current customer. How do I open a service ticket? Who do you serve? Geographic regions, industries, and the size of organizations? How can I contact you if my questions aren't answered here? With ProServeIT, your digital future starts today. Ready?
In today's world, information is widely used for insights, relationships, collaboration and learning to deliver exceptional service. We make sure our clients are part of global network for best product development. We value Opinions No great product is an idea of just one person. Great products...
Assisted response:auto identify solutions, ticket sentiment monitoring, centralized procedures, and automatic assignment Live collaboration:Real time comments and status updates Multi-channel:Engage via web, email, Teams, Slack, or mobile app Learn More ...
Closing the problem ticket automatically closes the corresponding incident tickets, and sends out appropriate notifications. You can also associate end-users and assets to incident and problem tickets to see a running history of all service requests for a given asset or end-user. This parent-...
Assisted response:auto identify solutions, ticket sentiment monitoring, centralized procedures, and automatic assignment Live collaboration:Real time comments and status updates Multi-channel:Engage via web, email, Teams, Slack, or mobile app Learn More ...
Service Level Agreements (SLAs) 350+ add-ons on the Atlassian Marketplace Customer satisfaction reporting (CSAT) 7. Jitbit Offering both cloud and self-hosted solutions, JitBit is focused on simplicity. This doesn’t mean that this is helpdesk ticket software is limited, though. Under the minima...
Solutions for selected clients with complex needs and requirements Licensing Opportunities White Label Platform LIVE IT API Suite DISCOVER MORE Packed full of features. } GET PAID FAST Take back control of your ticket funds. Integrate with our range of payment processor solutions and take payments ...
Streamline Ticket Management Systems Operate efficiently using a service catalog and pre-built templates Use advanced screening to pre-process tickets as they are received Access via Single Sign On (SSO) Set up user roles and permissions Ensure user satisfaction by implementing self-help tools Im...