Welcome to the Petri IT Knowledgebase, the trusted resource for IT Professionals for more than 20 years.
Welcome to the Petri IT Knowledgebase, the trusted resource for IT Professionals for more than 20 years.
Related Articles: SQL Server – How to Create a SQL Database SQL Server – How to Add a Table Using SQL CREATE TABLE Table of contents byMichael Otey Last Update: Nov 19, 2024 Jul 22, 2022 Follow Michael Otey is president of TECA, a technical content production, consulting and software...
Knowledge base articles also get indexed by Google, which can help boost your website’s SEO and website traffic. Source Use CTAs on the Knowledge Base pages to push visitors along the conversion funnel using relevant lead magnets. These include free product demos and limited-time access to pr...
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Lyft’s knowledge base also features a “Tips” section for drivers, linked prominently at the top of the help center. This section is designed like a magazine, offering easy browsing of helpful articles and advice. Another fantastic example of a solid knowledge base is Notion. When you fir...
Below are the blog posts and articles that I have written for the Petri IT Knowledgebase over the past few weeks, covering topics like Hyper-V storage, Hyper-V snapshots, the Microsoft Cloud OS, and VMM 2012 SP1: System Center Virtual Machine Manager 2012 SP1: System Requirements ...
You can then use this copy to create knowledge base articles or generate answers to common questions about your product. Pro tip: As a content strategist, I love using conversational AI tools like HubSpot's AI content assistant and HubSpot's AI Email Writer to help me create personalized ...
5. Establish a Knowledge-Centered Service (KCS) Culture Action steps: Train support agents to update and create knowledge base articles during ticket resolution Implement a peer review process for new knowledge base content Recognize and reward top contributors to the knowledge base ...