ClickUp’s Help Desk Ticket Templatehas you covered. Featuring six statuses, you can track progress on the helpdesk ticket from the moment you receive it until it’s been resolved. Custom views let you prioritize and escalate tickets as needed. ClickUp best features Wide range of project managem...
职位关闭 IT Helpdesk - K· 薪 安世半导体 电子/半导体/集成电路 未融资 职位关闭 IT技术支持-办公室和直播间 - K· 薪 斯凯奇 其他行业 不需要融资 职位详情 东莞 不限 大专 SQL Oracle 岗位要求: 1.大专或以上学历,计算机直聘科学与技术或软件工程专业。本科学历优先。 2.一年及以上工作经验,有制造系统(ME...
That being said, Web Help Desk is a downloadable program that enables you to manage support tickets, IT assets and change management requests. One of the features that stands out is “SLA breach approaching”—it allows you to set up SLA alerts. For example: “If a ticket hasn’t been ...
HelpDesk and Incident Management Service and Contract Management Change Management Configurable SLA Management Graphical impact analysis CSV import tool for any data Consistency audit to check data quality Data synchronization (for data federation) Latest release Changes since the previous version New features...
工作内容 作为乙方工程师为客户提供运维(非驻场) 1.IT Infra运维,包含:WindowsHelpdesk,网络设备 (防火墙,路由器,交换机,无线AP等 日进信息 计算机服务未融资20-99人 IT 运维工程师5-7K 上海徐汇区龙华1-3年大专 主要针对公司签约客户提供技术运维服务: 需了解基础的电脑桌面运维、常见软件操作、软件安装 对于弱...
Unclassified [#IABV2_LABEL_PURPOSES#] [#IABV2_LABEL_FEATURES#] [#IABV2_LABEL_PARTNERS#] Powerful and Flexible Helpdesk for support and customer service teams, aligned with ITIL processes. Manage tickets easily and measure services both internally and externally. Set SLAs, measuring each client’s...
"Reply Template" and "Resolution Template" options under "Helpdesk" block of the "Admin" tab.4. Customize Your Dashboard with Report Widgets Technicians need to have a personalized dashboard that feeds them information specific to their individual needs. In ServiceDesk Plus, technicians can ...
To configure, go to Admin -> Helpdesk Customizer -> Category (choose and edit a category) -> Assign change manager. Template based assignment: To configure, go to Admin -> Change Template -> Choose and Edit a template -> Assign change manager ...
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