Senior Vice President, Chief Information Officer at University Hospitals Health System, University Hospitals Health System Lori Bieda Chief Data and Analytics Officer, BMO, North American Personal and Business Bank, BMO Financial Group Robert Vermeersch Manager of Help Desk Support, GoodLife Fitness Davi...
According to anarticle by the University of Utah, using SOP tools helps ensure consistency and compliance in clinical research in the medical field. Every industry relies on SOP tools to complete its work. If you currently use NinjaOne documentation to manage your company’s IT documentation and ...
behaved like a bratty child that hadn’t gotten his way, forcefully grabbed Alex, put her in handcuffs and dragged her out of the ER, while she screamed for help, pleaded, sobbed and begged him not to do this.
You may have a clinician who is interfacing with a patient and is having speed and reliability issues. Every one of those help desk escalation points is a delay to reaching a solution. Our technology allows resolving issues at Level 1 support, as opposed to being escalated to Level 3, where...
She placed the second test she’d printed on her desk next to mine. One by one, she lifted the pages of each to compare mine to the correct answers. In an effort to fight off fainting to the floor, I pulled a small handful of cashews out of my snack baggie, stuffed them into my...
The University’s IT Services group (ITS) numbers around 300 employees, including Stephen’s team of 43 IT professionals. Stephen has a full management plate, looking after the Support Desk; the Client Services Desk, which is face-to-face support; the Remote Team, which handles remote support...
The last day on the road took me through the remainder of Utah, a few more deserts and mountain ranges, a small corner of Arizona that’s home to the spectacular Virgin River Gorge, a monster traffic jam that lasted almost the entire way from Las Vegas to San Bernardino, and finally Los...
“comfortable” enough to die in front of me. She knew I was “there” even if I was running around like a crazy person behind her screaming to the vet on the phone begging for help. Although her last day was not very easy for us, I’m glad she died in a place where she felt ...
“I guess if you wanted to use one word,it’d be‘plasticity’,”says Erie Gese,an expert at Utah State University.Coyotes can live alone,in pairs,or in large packs like wolves;hunt at night or during the day;occupy a small region or an area up to 40 square miles,and live on all...
She had every right to make that call; the tailored wool jacket that she made in her university sewing class in 1965 was the most perfectly crafted thing the professor had seen in all her years of teaching (another blog post for another time), and Jane’s Peach Palace, as my parents’...