帮助台,英文释义为HelpDesk,其概念起源于传统服务业,如同酒店大堂的总服务台,宾客不论有什么样的需求都能在总服务台找到相关服务。当信息技术大规模应用于服务行业之后,帮助台的概念也被引用进来。如今,在企业的IT业务中,为了提高IT运维服务效率,IT帮助台(IT HelpDesk)也大规模地应用其中。同时,与IT服务台...
Any time you need help, you can count on our Support Heroes. They are strong, they are fast, and they will help you - no matter the time! Chat with us Experience effortless ticket management with HelpDesk Sign up free Free 14-day trial Core ticketing features No credit card required ...
Splashtop 提供有效支援組織所需的高效能、靈活性和控制力。 使用Splashtop SOS 按需遠端存取使用者裝置,簡化您的服務台工作流程。 此外,您可以使用 Splashtop Enterprise,提供 IT 和服務台團隊全方位的遠端支援解決方案。幫助技術人員互助合作、提高效率並快速解決使用者問題。
The service's Help Desk brings daily support to small businesses that would be on their own, otherwise. And the service can scale to support larger businesses. The only requirements are that your servers are running Windows NT®, 2000, or 2003, have at least 100MB of free disk space, ...
Zendesk offers a modern IT help desk solution that leverages cutting-edge AI to streamline employee service operations, boost support team efficiency, and elevate employee satisfaction through integrated, intuitive, and personalized service. Purpose-built for service teams, Zendesk is designed to enable ...
Help Desk Software Resource provides detailed information on help desk software solutions, including IT help desk software, web-based help desk software, free help desk software, help desk tracking, help desk support software, and reviews of help desk so
Prudence is an essential quality for successful remote work. You need to plan your day, organize and prioritize your tasks, and track the time you spend. Just like “drink water” reminders and fitness tracking apps can help you stay healthy, you need something similar to manage...
The service's Help Desk brings daily support to small businesses that would be on their own, otherwise. And the service can scale to support larger businesses. The only requirements are that your servers are running Windows NT®, 2000, or 2003, have at least 100MB of free disk space, ...
The basis forIT helpdesk supportis, in the simplest case, a telephone number. It allows employees or customers to reach remote helpdesk support around the clock. This offers the advantage of solving customer problems in real time. In addition, mature support teams provide the necessary scaling. ...
公司内部全面运行自主研发的服务运营平台系统(Cloud IT Help Desk),备件管理平台 (Stock Inventory),客户资产管控平台(Asset Central),远程监控以及支持平台(RMM),以及云酷平台(Central Storage)。可以实现电话中心支持、服务定单分配、服务执行监管、库存备件管理等,使整个服务过程处于实时受控状态,全面保障服务品质。博...