When your users are already enrolled with Duo and have the Duo Mobile app installed, there are zero extra steps for them to take to verify their identities at the help desk with Specops Secure Service Desk. Secure Service Desk is part of a larger authentication platform that enables self-ser...
(new) Support of the Duo Universal prompt (new) Added ability to display space usage for root folders. New setting names: ShowUsedSpaceForRootFoldersInTree, ShowUsedSpaceProgressForRootFoldersInTree If quota applies to the folder, it will be taken into account. For regular folders information...
customer's infrastructure regardless of whether we managed it out of one of our four data centers or on the customers premise. Now our business is evolving into an MSP model and we are finding new ways to leverage the IT Portal for our Help Desk Support group as well as our Engineering ...
Our company has been looking for an internal IT ticketing solution or a help desk software much like this, built on SharePoint environment to manage both our internal IT ticketing and Customer support tickets. WE currently have a help desk software built on SharePoint with minimum funct...
Remember you can useOther optionsto choose another way to authenticate with Duo. In Mozilla Firefox, you may have to place a checkmark next toAlways allow https://fullerton.zoom.us to open zoommtg links. This will allow you to click on Zoom meeting links in the future and automatically op...
less than $18 per user per month. Progent's Help Desk and ticketing solution is also available as awhite box service for small and mid-size IT support firmsas an affordable way to retain their own branding while offering their clients world-class desktop support supplemented by fast escalation...
It comes down to this. They could see, that the autoattendant/service number is visible in the FROM header. But also the usernumber pops up in the SIP message under P-Asserted-Identity. If we can alter the P-Asstered-Identity. Then we might have a fix. I'm not familiar with this ...
authentication experience and need help gaining access to their applications. As another way to customize the prompt, customers can include company-specific help desk information that could include a phone number, website address or email address, so that end users can quickly get the help they ...
11. Choose Yes, this is my device to save your Duo authentication. 12. Zoom will add a Zoom meeting to your calendar invite. You're all set! You can continue creating the meeting or cancel it if you don't need to schedule a Zoom meeting at the moment. Need More Help? Faculty...
However, If you could address all of those challenges, then installing new applications would be immediate and frictionless. You would also achieve the welcome benefit of eliminating calls/tickets to the help desk. In this scenario, specialized application licenses are properly controlled, license inve...