Customers are the greatest asset to any business, and it is important that your service encourages them to be promoters instead of passives and detractors. Outlining a solid strategy to engage customers with the help of digital tools and processes will help to meet customer expectations. Businesses...
HappyFox is a cloud-based help desk software that offers features like ticketing, asset management, task management, and knowledge management. Its automation capabilities, such as recurring tickets, have significantly improved response times. The setup was straightforward, and the intuitive interface ...
The international arm of Chinese asset manager Harvest Fund Management Co. may get approval from Hong Kong as soon as this month to launch a spot-Bitcoin exchange-traded fund, people familiar with the matter said. The pending green light is the second part of a two-step process for Harvest...
Shell Global Solutions’Jason Roberts provided an insight into Shell’s current engineering information management (EIM) with a case history of engineering handover on the giant Kashagan development in Kazakhstan. EIM enables project information workflows and also consolidates asset information...
Afaria provides client systems management for remote and mobile computing devices including laptops, desktops, and a wide variety of handheld devices. Use Afaria’s powerful tools for automating the business tasks for asset tracking, business productivity, and device and data security. With Afaria, yo...
Digital information hub helps newbuild data handover. Asset lifecycle IM for brownfield data revamp. Writing inAveva World Magazine, editor Camille Nédélec-Lucas reports on a major deployment of Aveva’s Digital Information Hub concept on Det norske oljeselskap’s (DNO) Ivar Aasen field. Consult...
At the enterprise level, the debate revolved around the role of PODS in relation to other business processes. While there is agreement that a central asset database forms an integration framework and a single source of reference data, the question of when to record an event and the wisdom of...
The application was programmed in ‘Dart,’ Inversion Technologies’ development environment, in 2 months. The self-contained, automated system requires little management overhead for the operator. To date close to 100 wells have been monitored. Dart organizes any digital asset into an accessible inf...
our customers need an interactive reservoir model at the center of their workflow. By combining our complementary technology portfolios this vision becomes a reality. Asset teams can explore ‘what if’ scenarios on-the-fly and determine the best plan for extracting the full potential from every re...