Knowledge Management. We propose the entire suite of processes, including the strategy, the formation and support of technical communities, the selection of Web 2.0 tools, and the use of multimedia technology to capture the knowledge of experts. ...
Phosaard S,Wiriyapinit M. Knowledge Management via Facebook: Building a Framework for Knowledge Management on a Social Network by Aligning Business, IT and Knowledge Management. Proceedings of the World Congress on Engineering 2011, London, U.K. 2011 Jul; 1-6....
IT Knowledge management is the process of gathering, analyzing, storing, and sharing knowledge that is created within an IT service desk. It is designed to assist service desk teams to make the right decisions by efficiently handling the flow of inform
八、知识管理(Knowledge Management) 1、目的、目标和范围 2、流程的业务价值 3、知识管理概念技术和有效的知识管理战略 4、数据信息管理 5、在IT服务管理组织内利益相关者(Stakeholder)小组的重要性 6、流程度量 7、CSI和知识管理之间的关系 8、角色和职责 九、技术和实施管理(Technology and Implementation Management...
It seeks to examine the interrelationship between knowledge management, information technology and artificial intelligence. It argues that knowledge management is not just computer and information systems; it embodies organizational processes that seek to augment the creative, intelligent, and innovative ...
Technology, having made rapid and extensive advances particularly in the area of communications, has opened opportunities for the gathering of information and providing a means through which knowledge can be shared. Organisations are recognising that information and knowledge will have an important bearing...
Knowledge, IT and the Firm 来自 Semantic Scholar 喜欢 0 阅读量: 48 作者: PAM Gelepithis 摘要: Knowledge management is a set of systematic actions that organizations can take to obtain the greatest value from the knowledge available to it (Davenport & Prusak, 1998). Systematic means that ...
From the nature of the knowledge management and other management, we can say: knowledge management can not give a urgently needed. Because in reality a one of job content, work Affairs or by "action", rather than relying on "understanding" can be completed. For example, Hewlett-Packard and...
It is clear that knowledge management is not working (content) itself, nor to work (operations) management process itself. Knowledge management and we are usually the familiar financial management, human resource management, ERP management, Office Automation (OA) management is different, but closely ...
Knowledge management doesn’t just make the job easier and result in a better employee experience; it’s becoming a strategic imperative for businesses to continue to deliver value.