ProProfs Help Desk is the best issue tracking software. Organize, prioritize, discuss, track & close customer issues, bugs & requests with collaboration tools.
Issue tracking is a very saturated market. Some vendors provide simple, generic, and cost-effective solutions that are easy to set up and use, while others supply industry-specific solutions that can be implemented in many departments, support industry best practices and regulations, and require a...
This free guide is designed to help you create the right practices internally and build the best self-service experience you can for your customers. Get the guide Customer feedbackIssue tracking isn’t complete without the means to elicit customer feedback. Tracking software should enable agents ...
he specialises in helping organisations to adopt and sustain good practices for building and operating software systems: Continuous Delivery, DevOps, aspects of ITIL, and software operability. Matthew founded and leads the 700-memberLondon Continuous Delivery meetup group, and instigated the first confer...
Use this issue to ask questions about the Transport Layer Security (TLS) best practices with the .NET Framework document.
We've decided to meet and discuss plans for a coordinated effort to make JupyterLab more accessible. This issue records meeting minutes for easy and public tracking. These are open meetings, but since we don't have a schedule yet there i...
Hello community,I have a list in SharePoint that contains a column with unique numeric codes. However, when I try to search for these codes using the...
Ongoing Tracking and Reporting Monitoring, controlling, and maintaining a record of issues is a key part of project governance. So too, is incorporating the issue status in your regular project reporting. You will use your Issue Log as the primary tool for this. ...
Bug tracking best practices Learn what’s important—and what’s not—when it comes to bug tracking. How to build your bug tracking process Discover the steps needed in order to build the best bug tracking process for your team. A templatized workflow you can follow ...
Here are some concepts to consider when estimating issues in Jira Software. Estimation is different from tracking In Scrum, there is a distinction between estimation and tracking. Estimation is typically performed against Primary Backlog Items (PBIs, usually stories), and is used to work out how ...