IRS customer service hours You can call the main IRS phone number Monday through Friday, 7 a.m. to 7 p.m. local time. The agency's average telephone service wait time is three minutes during filing season (January through April) and 12 minutes during the off-season (May through December...
How can I reach a live person at the IRS using the IRS customer service phone number? To connect with a live IRS agent, follow these steps when you call the IRS customer service phone number: Press 1 for English. Press 2 for "Personal Income Tax." ...
This number is for individuals, businesses and tax practitioners who need IRS tax forms, instructions and related materials and tax publications. 1-800-829-4059 Telephone device for the deaf This number is for hearing-impaired taxpayers who need tax law or procedural information relating to filing...
When you sign up with eFax, you can choose your dedicated fax number or port an existing one — no need for an actual telephone line. Then, you can use that number to fax via email, eFax’s mobile fax app, eFax messenger or your eFax MyPortal. eFax offers a way to send faxes ...
Be sure to ask questions; ask them to confirm a detail about your account, the order number of the transaction in question, or other detail only you and someone with your account information would know. Any customer service representative would not threaten you, especially the IRS....
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One positive note: The IRS appears to be in a better position to process returns quickly than in prior pandemic years, given its hiring of more than 5,000 new telephone customer service agents and more in-person staff to help people file their returns, Bank of America said. It added that...
But National Taxpayer Advocate Nina Olson calls the level of service “unacceptable” and notes that the lack of accessibility is the “number one most serious problem for taxpayers.” It’s easy enough to grumble at the IRS for what appears to be a lack of commitment to service. And hey,...
One of the primary reasons for getting disconnected when contacting the IRS is the lack of phone support staff available to handle the influx of calls. The IRS, like any other organization, has a limited number of employees to manage customer inquiries and provide assistance over the phone. ...
The LOS is based on answering calls to the account management (AM) line, which received 10.3 million calls during the 2024 filing season, of which customer service representatives answered 9 million. Those numbers equal an LOS of 88%.