I’ll conclude by observing that this column is not about the proper size of the IRS budget. Instead, I’m simply pointing out that it is preferable to have honest arguments. Which is why I’m a big fan of using decades and decades of data (indeed, that’s the only approach I use...
Once you are certified, your calls start getting monitored by a CER and you never know which call they choose. It's also very easy to get errors on calls, especially if you have a CER who is petty. Micro-management is a big thing here. Onboarding was a huge mess and not organized...
(If the victim isn’t home and the con artist gets the answering machine, an urgent message is left, saying “call right away to get your refund.” It’s more than a phone prank. If victims get lured in, they wind up providing their bank account information and Social Security numbers...
Calls to the IRS' Accounts Management lines — the primary phone contact for taxpayers — are up 300% this filing season, but IRS employees are answering only about 7% of all such calls, Collins noted. The delays in issuing refunds this year are "unavoidable" given the complexity of the ta...
Bombarded with calls, emails, and your only reward for working hard is more work. 这篇点评对您有用吗? 是否 报告 分享 4.0 Telework Intake Advocate(在职员工)-Dallas, TX-2023年7月26日 Good telework opportunities, and flexibility work schedule. My experience has been great. I’m specifically in...
The IRS said its workers answered 3 million more phone calls than in the last filing season, cut wait times to 3 minutes from 28 and cleared the backlog of unprocessed 2022 tax returns that had no errors. It is opening new taxpayer assistance centers and holding events to help people who...
The Treasury has said that most of the new hires will replace a wave of retirements over the decade and improve customer service, including answering more taxpayer phone calls and programming new computers. The agency does plan to add new revenue agents, but the Treasury has not specified ...
When you receive your IRS PIN, it is important to keep it secure and confidential. Do not share it with anyone else, including tax preparers or friends. The IRS will never ask for your PIN through phone calls, emails, or text messages. Therefore, it is crucial to be cautious and protec...
“You then have to drive it forward with the technology to make sure the people answering the phones have the correct data,” he said. “If the paper return isn’t processed, they’re not going to be able to answer a question about what’s on the paper return.” ...
“But I can see the processing time of written submissions is not back to pre-pandemic sufficiency.” Additional money for the IRS has been politically controversial since 2013, when the agency during the Obama administration was found to have scrutinized political groups that applied for...